Real change begins
behind the scenes
#EmpoweringBetterCare
Infosys Helix powers the backend, claims, coverage, and contracts, so outcomes improve at the front line of healthcare. It’s built with interoperable, composable capabilities that make every process and experience count.
What builds Infosys Helix?
Built to earn trust
Transparency
Costs, claims, or coverage, everyone sees the same
picture.
Consistency
No new answer, every response leads to the record.
Transactional Integrity
Once verified, it holds across all touchpoints.
Accountability
Issues get resolved before becoming a hassle.
The backstory
The problem isn’t just tech. Outdated processes, fragmented networks, and manual claim cycles lead to collective frustration and broken trust.
Surprise bills, unclear coverage, and slow updates
leave everyone guessing. Infosys Helix eliminates
blind spots with real-time cost estimation, upfront
billing visibility, and transparent reporting across
the board.
Erratic decisions and inconsistent processes weaken
confidence across the ecosystem. Infosys Helix changes
that by standardizing prior authorizations,
streamlining claims processing, and making premium
structures predictable so no one is left guessing.
When data doesn’t align, trust unravels. Claims are
denied, payments go wrong, and uncertainties ensue.
Infosys Helix ensures accuracy through real-time data
exchange, automated claims validation, fraud
detection, and contract adherence, ensuring that every
transaction stands on truth.
When systems are opaque, issues often fall through the
cracks. Escalations stall, roles blur, and members are
left chasing answers. Infosys Helix replaces the silos
with real-time tracking, defined pathways, and outcome
ownership, so accountability is built in and faster
resolutions are guaranteed.
Case studies
Behind every streamlined system is a better outcome
Resolve appeals in just 3 days
Telehealth adoption strategies can enable on-demand care.
Find out how
Resources
Still have questions? We've got answers.
You've seen what Infosys Helix can do. Now imagine what you can do with it.
Empower better care